Privacy Policy

Privacy Policy

Last updated: 3/20/2026

TCP Global (“we,” “our,” or “us”) values your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website, make a purchase, or otherwise interact with us.

1. Information We Collect

Device and Usage Information

When you visit our website, we may automatically collect certain information about your device and how you interact with our site, including:

  • IP address
  • Browser type and version
  • Time zone
  • Pages viewed and interactions
  • Referring websites or search terms
  • Device identifiers and similar technical information

Order Information

When you make a purchase, we may collect:

  • Name
  • Billing address
  • Shipping address
  • Payment information (processed securely by third-party payment providers)
  • Email address
  • Phone number

Customer Support Information

If you contact us for support, returns, warranty assistance, or other service requests, we may collect the information you provide to us in those communications.

Tracking Technologies

We use technologies such as cookies, pixels, tags, and similar tools to operate our website, understand site usage, improve performance, and support advertising and measurement.

  • Cookies
  • Pixels (such as Google Ads and Meta)
  • Analytics tools (such as Google Analytics)
  • Tag management tools (such as Google Tag Manager)

2. How We Use Your Information

We may use your personal information to:

  • Process and fulfill orders
  • Provide customer service and respond to inquiries
  • Communicate with you about orders, returns, warranty claims, or support requests
  • Screen orders for fraud or risk
  • Improve website functionality, performance, and user experience
  • Run marketing and advertising campaigns
  • Measure ad performance and conversions
  • Manage consent preferences and privacy choices
  • Comply with legal obligations

3. Sharing Your Information

We may share your personal information with trusted third parties, including:

  • Shopify, our eCommerce platform provider
  • Payment processors
  • Shipping and fulfillment providers
  • Advertising platforms such as Google and Meta
  • Analytics providers
  • Technology vendors that help us manage tags, consent, and measurement

These third parties may use your information only to perform services on our behalf or as otherwise described in their own policies.

We may also disclose personal information if required to do so by law, to respond to legal requests, to protect our rights, or to prevent fraud or misuse.

4. Behavioral Advertising

We may use your personal information for targeted advertising, remarketing, audience creation, and advertising measurement.

You can opt out through the following services:

5. Cookies and Consent

We use cookies and similar technologies to:

  • Keep items in your cart
  • Save preferences
  • Analyze site traffic and performance
  • Support advertising and measurement

Where required by law, we request consent before using certain non-essential cookies and tracking technologies. Your choices may affect how analytics and advertising technologies function on our site.

We may use privacy and consent tools provided by Shopify or third parties to collect, store, and honor your privacy preferences.

You can also control cookies through your browser settings, although disabling certain cookies may affect website functionality.

6. Google Tag Manager and Google Consent Mode

We may use Google Tag Manager to deploy and manage website tags, including analytics and advertising tags. Google Tag Manager itself does not store personal information, but it may trigger other tags that do.

We may also use Google Consent Mode to adjust how Google tags behave based on the consent choices you make. Depending on your location and settings, this may affect analytics measurement, advertising personalization, and conversion reporting.

7. Shopify Privacy Controls

Our store is hosted on Shopify. We may rely on Shopify privacy features and APIs to manage customer privacy preferences, consent signals, cookie settings, and data-sharing choices across Shopify-managed services such as pixels, audiences, and checkout.

8. Your Privacy Rights

Depending on your location, you may have rights under applicable privacy laws, including the right to:

  • Access the personal information we hold about you
  • Correct inaccurate personal information
  • Request deletion of your personal information
  • Opt out of certain data sharing or targeted advertising
  • Limit the use of sensitive personal information where applicable

To exercise your privacy rights, please contact us:

Email: support@tcpglobal.com
Phone: (858) 909-2110

9. Do Not Sell or Share My Personal Information

Under certain U.S. privacy laws, including the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA), you may have the right to opt out of the “sale” or “sharing” of your personal information.

TCP Global does not sell personal information in the traditional sense. However, we may share certain information with third parties for advertising, analytics, and marketing purposes, which may be considered “sharing” under applicable laws.

You may opt out by:

  • Adjusting your browser or device privacy settings
  • Using available cookie or tracking controls on our website
  • Contacting us directly using the information below

To submit an opt-out or privacy request, please contact us:

Email: support@tcpglobal.com
Phone: (858) 909-2110

We will not discriminate against you for exercising your privacy rights.

10. Data Retention

We retain personal information as long as reasonably necessary to:

  • Fulfill orders
  • Provide support and process returns or warranty claims
  • Maintain business and tax records
  • Comply with legal obligations
  • Resolve disputes and enforce agreements

11. Security

We implement reasonable security measures designed to protect your personal information. However, no method of transmission over the Internet or method of electronic storage is completely secure.

12. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those third parties.

13. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, operational requirements, legal obligations, or regulatory requirements. Updates will be posted on this page with a revised effective date.

14. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us:

TCP Global
Email: support@tcpglobal.com
Phone: (858) 909-2110